Call Support Executive

Company Description

LexLegis.ai is a leader in legal innovation, providing AI-driven solutions designed specifically for the legal and tax sectors. Our platform integrates advanced technology with specialized legal expertise to simplify research, ensure compliance, and deliver data-driven insights. Trusted by law firms, in-house counsels, and compliance professionals, LexLegis.ai helps clients navigate complex legal challenges with precision and efficiency. We are committed to empowering professionals with transformative tools that streamline processes and enhance decision-making.

Role Description

This is a full-time, on-site role for a Call Support Executive based in Mumbai. The Call Support Executive will be responsible for handling and responding to inbound and outbound calls, addressing client inquiries, and providing exceptional customer service. Additional responsibilities include assisting with administrative tasks, maintaining accurate records, and ensuring seamless communication between clients and the internal team. The role requires efficient time management, a polished phone manner, and a solution-oriented approach to problem-solving.

Qualifications

• Strong Communication and Phone Etiquette skills to provide excellent customer service and maintain professional interactions
• Proficiency in Administrative Assistance and Executive Administrative Assistance to effectively manage records and streamline operations
• Clerical Skills to handle tasks such as documentation, data entry, and organization
• Capability to work both independently and collaboratively with a focus on customer satisfaction
• Proficient in basic computer applications (e.g., Microsoft Office Suite) and CRM tools
• Previous experience in customer support or administrative roles is a plus
• High school diploma or equivalent; additional certification in administrative support or customer service is advantageous

Apply Here

https://lexlegis.breezy.hr/p/d0a85f67e5ef-call-support-executive