ERP Specialist

The Farvision ERP Specialist will manage, support, and customize Farvision ERP modules while also providing hands-on support for network infrastructure and hardware systems. This hybrid role ensures smooth ERP operations as well as reliable IT support across the organization.

Role & responsibilities

Farvision ERP Management

• Configure, maintain, and support Farvision ERP modules: Sales, Purchase, Inventory, CRM, Projects, Accounts, and HR (as applicable).
• Handle user queries, troubleshoot ERP issues, and ensure timely resolution.
• Coordinate with the Farvision vendor for bug fixes, module enhancements, and new implementations.
• Generate reports, dashboards, and MIS within Farvision ERP.
• Support ERP integrations with other systems (if applicable).

ERP Customization & Process Optimization

• Perform module-wise setup, workflow configuration, and form/report customization.
• Analyze business requirements and translate them into ERP solutions.
• Assist in ERP version upgrades, testing, and deployment activities.

Network & Hardware Support

• Provide L1/L2 support for desktops, laptops, printers, scanners, and other hardware devices.
• Install, configure, and troubleshoot OS, software, and network applications.
• Assist in managing LAN/WAN connectivity, switches, routers, access points, CCTV, Apple Device Support and firewalls.
• Monitor network performance and ensure minimal downtime.
• Handle email configuration, antivirus updates, and data backup processes.

IT Operations & Documentation

• Maintain IT asset records, user access control, and system documentation.
• Perform routine system checks, patch updates, and preventive maintenance.
• Ensure data security, compliance, and IT policy adherence.

Preferred candidate profile

• Bachelors degree in IT, Computer Science, or related field.
• Certifications in networking (e.g., CCNA) or hardware support (added advantage).
• Experience in real estate, construction, or infrastructure industry.
• Strong hands-on experience with Farvision ERP modules.
• Knowledge of SQL queries, ERP database structures, and report generation.
• Proficiency in troubleshooting hardware & network-related issues.
• Good understanding of Windows OS, Active Directory, networking fundamentals, and IT infrastructure.
• Ability to diagnose ERP, network, and system issues independently.