Life Insurance Policy Servicing Specialist

What role you will play in team: You will be the primary point of contact for policyholders, providing exceptional customer service and resolving policy-related issues.

What you will do: You will handle a wide range of policyholder inquiries, process policy changes and ensure smooth policy administration.

Key responsibility:

• Responding to policyholder inquiries via phone, email, or in person.
• Processing policy changes, including address updates, beneficiary changes, and premium adjustments.
• Resolving policy-related issues and complaints.
• Maintaining accurate policy records.
• Ensuring compliance with company policies and regulations.
• Providing excellent customer service and support.

Required Qualification and Skills:

• Bachelor's degree in any discipline.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Detail-oriented and organized.
• Proficiency in MS Office Suite.
• Experience in insurance customer service (preferred).

Benefits Included:

• Competitive salary and benefits package.
• Opportunities for professional development and growth.
• Meaningful work in a large and reputable organization.
• Health insurance.
• Paid time off.

A Day in the Life: You will spend your day assisting policyholders with their inquiries, processing requests, and ensuring their needs are met efficiently and professionally.