Sales Manager

Job Title: Manager / Senior Manager – Industrial Sales

Department: Sales & Marketing

Reports To: Regional Sales Manager / General Manager – Sales

Purpose of the Position

The purpose of this role is to drive business growth by developing and managing customer relationships, identifying new business opportunities, and delivering value-added solutions across industrial sectors. The role focuses on increasing sales revenue, enhancing customer satisfaction, and strengthening market presence through a consultative sales approach.

Key Responsibilities

Business Development & Sales Growth

• Identify, develop, and convert new business opportunities within assigned territories and market segments.
• Drive revenue growth by expanding existing customer accounts and acquiring new customers.
• Develop and execute territory sales plans aligned with business objectives.
• Conduct market analysis to identify emerging trends, customer needs, and competitive activities.
• Negotiate commercial agreements and close sales opportunities while maintaining profitability targets.

Customer Relationship Management

• Build strong relationships with key stakeholders and decision-makers across customer organizations.
• Utilize effective questioning and probing techniques to uncover customer challenges and provide value-added solutions.
• Ensure a high level of customer satisfaction through timely response and resolution of customer concerns.
• Conduct regular customer visits to understand business requirements and strengthen long-term partnerships.

Commercial & Financial Management

• Manage pricing, profitability, and commercial performance of customer accounts.
• Analyze sales performance, market trends, and business opportunities to support strategic decision-making.
• Prepare sales forecasts, business plans, and periodic performance reports.
• Monitor and achieve sales targets, revenue objectives, and key performance indicators.

Cross-Functional Collaboration

• Coordinate with operations, supply chain, technical, and customer service teams to ensure seamless service delivery.
• Support implementation of customer projects and ensure timely execution of commitments.
• Share market intelligence and customer feedback with internal stakeholders to support business growth initiatives.

Required Key Skills

• Strong questioning and probing skills to identify customer needs and create business value.
• High sense of urgency and responsiveness in addressing customer requirements and resolving issues.
• Excellent territory and time management capabilities.
• Strong financial acumen with analytical thinking and problem-solving skills.
• Effective planning, organizing, and prioritization abilities.
• Excellent communication and interpersonal skills.
• Strong presentation, negotiation, and conflict-resolution capabilities.
• Ability to influence stakeholders at multiple organizational levels.
• Fluency in written and spoken English; knowledge of local language/dialect preferred for the assigned territory.

Required Qualifications & Experience

• Bachelors Degree in Sales, Marketing, Finance, Engineering, or any relevant technical discipline.
• 8–10 years of experience in Industrial Sales, Commercial Sales, or Business Development.
• Experience in the industrial gases, chemicals, manufacturing, engineering, or related industries preferred.
• Proven track record of achieving sales targets and driving revenue growth.
• Demonstrated expertise in customer relationship management, market development, prospecting, negotiation, and contract closure.