Accounts Receivable Specialist

Join Our Team at Litera: Where Legal Technology Meets Excellence

Litera has been at the forefront of legal technology innovation for over 25 years, crafting legal software to amplify impact and maximize efficiency. Developed by the best legal minds in the industry, our comprehensive suite of integrated legal tools is both powerful and user-friendly and simplifies the way modern firms manage core legal workflows, secure collaboration, and organize firm knowledge and experience. Everyday, we help more than 2.3 million legal professionals focus on their craft. Litera: Less busy work, more of your lifes work.

Overview: We are seeking a detail-oriented and highly motivated Accounts Receivable Specialist who is eager to contribute to the success of our exciting and fast-paced company.

Key Responsibilities:

The Accounts Receivable Collection Specialist will be responsible for managing and collecting outstanding receivables from our clients. The ideal candidate will be adept at handling multiple priorities daily, managing the Accounts Receivable mailbox, and making cash postings.

This position involves interaction with various departments, necessitating strong written and verbal interpersonal communication skills. The role requires excellent communication skills, keen attention to detail, and the ability to handle sensitive financial matters with professionalism.

Qualifications :

• Pursue customer collections via email and phone calls.
• Manage the Accounts Receivable mailbox, ensuring all customer queries are addressed within 48 hours.
• Ensure all customers are contacted for collections according to the defined schedule.
• Resolve billing discrepancies promptly.
• Prepare daily Accounts Receivable aging reports for overdue accounts.
• Knowledge of accounts receivable reporting
• Familiarity with customer portal creation and customer questionnaires will be advantageous
• Maintain accurate records of all communications with customers, including bills sent and correspondence received.
• Escalate customer-related issues to senior business members in a timely manner.
• Possess a solid understanding of the Order-to-Cash process, including superseding and complex billing schedules.
• Have a basic understanding of international sales tax applicable to the Group.
• Post all Group cash entries into the ERP system daily.
• Reconcile all cash accounts with bank statements in the ERP system at least weekly, ensuring any discrepancies are resolved before the months end.
• Meet individual and process Key Performance Indicators (KPIs)
• Focus on driving continuous improvement to enhance the efficiency and effectiveness of processes and business operations.
• Prepare and maintain daily internal MIS, including production schedules, audit logs, daily productivity, quality trackers, and error logs.
• Maintain exception logs for process-related issues as they occur for knowledge retention.
• Ensure all processes and activities are documented and reviewed according to defined timelines.
• Implement process controls and adhere to compliance requirements.

• The company culture: We emphasize helping each other grow, doing the right thing always, and being part of a journey to amplify impact, creating an exciting and fulfilling work environment
• Commitment to Employees: Our people commitment is based on what employees love most about being part of the team, focusing on tools that matter to the difference-makers in the legal world and amplifying their impact
• Global, Dynamic, and Diverse Team: Our is a global company with ambitious goals and unlimited opportunities, offering a dynamic and diverse work environment where employees can grow, listen, empathize, and problem-solve together
• Comprehensive Benefits Package: Experience peace of mind with our health insurance, retirement savings plans, generous paid time off, and a supportive work-life balance. We invest in your well-being and future, ensuring a rewarding career journey.
• Career Growth and Development: We provide career paths and opportunities for professional development, allowing employees to progress through various technical and leadership roles

Litera is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.