An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.
Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.
Job Description
Were looking for a Campaign & Retention Manager to join our growth team and play a pivotal role in shaping the customer journey for one of the fastest-growing healthtech brands.
About the Role
As a key member of the marketing team, youll lead the design and execution of targeted lifecycle campaigns across email, SMS, push, WhatsApp, and in-app channels focused on improving engagement, retention, and repeat purchases. Your insights will power smarter segmentation, meaningful personalization, and stronger long-term customer relationships.
What You&aposll Be Doing
- Build and execute end-to-end CRM campaigns across all lifecycle stages
- Drive retention, repeat purchases, and loyalty through targeted communications
- Set up automated journeys (cart abandonment, inactivity triggers, reorder reminders, etc.) using tools like Clevertap, Netcore, MoEngage, or WebEngage
- Analyze campaign performance and translate insights into actionable strategies
- Partner cross-functionally with product, design, analytics, and tech teams
- Lead retention-focused initiatives including cohort strategies, churn prevention, and loyalty programs
What We&aposre Looking For
- 5+ years in lifecycle/CRM/retention marketing, ideally in a D2C or e-commerce environment
- Prior experience in healthtech, e-pharmacy, or consumer internet sectors is a plus
- Strong understanding of CRM automation, customer segmentation, and performance metrics
- Hands-on expertise with marketing automation tools (e.g., Clevertap, Netcore, etc.)
- Data-driven, analytical mindset with the ability to translate insights into action
- Excellent cross-functional communication and project leadership skills
Key KPIs You&aposll Drive
- Customer Retention & Repeat Purchase Rates
- Growth in LTV and LTV:CAC ratio
- Open rates, CTRs, and Conversion metrics from campaigns
- Loyalty and referral program adoption
- Reduction in churn
If you&aposre excited about building customer-first growth strategies in a high-impact, mission-driven domain, wed love to connect.
Lets build something meaningful in healthcare together.
Skills
Campaign PerformanceMarketingIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
Similar Jobs
View allLooking for something similar?
New Digital Marketing/Marketing roles in Thane.
One email a day. Unsubscribe any time.
