Motor Insurance Claims Handler

What role you will play in team: You will be responsible for efficiently handling motor insurance claims from initial notification to final settlement.

What you will do: You will manage the claims process, liaising with policyholders, garages, and assessors to ensure fair and timely settlements.

Key responsibility:

• Receive and acknowledge motor insurance claims notifications.
• Gather necessary information from policyholders and other stakeholders.
• Assess the validity and extent of damage.
• Liaise with garages and assessors to obtain repair estimates.
• Negotiate settlements with policyholders.
• Process claim payments and close files.
• Adhere to company procedures and regulatory guidelines.

Required Qualification and Skills:

• High school diploma or equivalent, Bachelor's degree preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Experience in handling customer complaints.
• Knowledge of motor insurance policies and procedures is a plus.
• Proficiency in using claims management software.

Benefits Included:

• Competitive salary and benefits package.
• Opportunities for career progression within the claims department.
• Supportive and collaborative work environment.
• Health Insurance, Paid Time Off, and other benefits.

A Day in the Life: Your day will involve communication with policyholders, gathering information, assessing damages, negotiating settlements, and ensuring a smooth claims process.