Call Center Sales Supervisor

We are seeking a motivated and experienced Call Center Sales Supervisor to lead our sales team in Maharashtra. The ideal candidate will have a strong background in call center operations and sales, particularly in the areas of virtual sales and loan products. As a Call Center Sales Supervisor, you will be responsible for overseeing daily operations, managing a team of sales representatives, and driving sales performance to meet company targets.

Key Responsibilities:

• Supervise and mentor a team of sales agents, providing guidance and support to enhance their performance.
• Develop and implement effective sales strategies to increase outbound sales and improve customer engagement.
• Monitor call center metrics and performance indicators to ensure targets are met and exceeded.
• Conduct regular training sessions to improve team skills in telesales, telecalling, and loan sales.
• Collaborate with management to identify areas for improvement and implement necessary changes.
• Handle escalated customer inquiries and complaints with professionalism and efficiency.
• Prepare reports on sales performance and team productivity for upper management.

Required Skills:

• Proven experience in call center operations and sales, with a focus on outbound sales.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to analyze data and make informed decisions to drive sales performance.
• Familiarity with loan products and farm loans is a plus.

If you are a results-driven individual with a passion for sales and team leadership, we encourage you to apply for this exciting opportunity.