Business Development Executive Cum Client Success Manager

Are you astrategic thinker with a passion for client success and business growth We are looking for an experiencedBusiness Development & Client Success Managerto strengthen client relationships, drive revenue, and ensure seamless project execution. If you have4+ years of experienceinclient success, business development, or project coordinationwithin the IT/software industry, wed love to hear from you!

In this role, you will serve as theprimary point of contactfor clients, ensuring their needs are met while identifying opportunities forbusiness expansion. You will collaborate with internal teams to drive success acrossclient management, project execution, and revenue growth.

• ?Client Engagement & Relationship Management Build and maintain strong, long-term client relationships, addressing concerns and ensuring satisfaction.
• ?Project Coordination Act as the bridge between clients and development teams, ensuring clear communication and successful project execution.
• ?Risk & Issue Management Proactively identify and mitigate risks, including scope creep and project delays.
• ?Business Growth & Revenue Expansion Identify opportunities forupselling and cross-sellingto existing clients.
• ?Lead Generation & Networking Develop new business opportunities by building and nurturing client relationships.
• ?Strategic Collaboration Work closely with sales teams to develop and implement business growth strategies.

????Education:B.Tech/B.E. in IT (Preferred) | BBA/MBA with technical knowledge | IT Diploma with relevant experience.

????Experience:4+ years in client success, business development, or project coordination within a software company.

????Technical Skills:Understanding ofSDLC, Agile methodologies, APIs, and SaaS. Familiarity with tools likeJIRA, ClickUp, Trello, and Asana.

????Soft Skills:Strongcommunication (verbal & written), problem-solving, multitasking, and leadership abilities.

1. 5 Days Working
2. 1 paid leave every month after 6 months
3. Motivation Session
4. Learning Session
5. Employee Engagement Activity(Every Month)
6. Festival Celebration
7. Friendly environment
8. competitive environment