Account Manager

Job description / Role

Job Type
Full Time

Job Location
Dubai, UAE

Nationality
Any Nationality

Salary
Not Specified

Gender
Not Specified

Arabic Fluency
Not Specified

Job Function
Finance, Business Analysis & Consulting

Company Industry
Finance, Investment & Asset Management

Role summary

The account manager is maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, delivers outstanding service and a valuable solution. The position will lead a defined book of business or group of accounts (hedge funds) in the territory and will be accountable for the commercial close of all deals. You will also open up larger solution opportunities and introduce solution & proposition sales as well as the customer support department.

Some of the daily activities:

• Build and execute a business plan for increasing LSEG presence in hedge funds in UAE with a clear strategy (short and long term) defining specific actions for driving growth by expanding LSEG footprint
• Build and embed a long term trusted advisor relationship within their accounts as well as positive relationship with client C-level and other decision makers within HF community
• Coordinate all commercial activities within accounts, being responsible for the end to end customer relationship
• Focus on maintaining overall customer engagement and growing and retaining handled net revenue
• Maintain understanding of product propositions to initiate conversations and raise interest
• Daily update of CRM with sales activities, forecast & pipeline
• Drive efficiency in account administration (especially for lower value and growth potential accounts)
• Lead internal and external stakeholders and maintain networks to negotiate and close deals
• Revenue retention (primarily), sales, and administration of accounts

What we are looking for:

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  A self-starter eager to learn and build meaningful networks in the UAEs burgeoning hedge fund space
• A motivated team player who enjoys meeting and working with clients face to face
• Strong knowledge of the hedge fund industry, the major players and their strategies, operational knowledge of PMS, OMS and risk systems
• Experience in managing hedge funds, preferably in UK
• An interest in data and alternative data, how clients and potential clients back test and develop trading signals and strategies
• 5+ years of proven experience within the customer segment (sales and account management experience)
• Strong listening and questioning skills are needed for the role to efficiently design the right solution for our clients
• Being self-motivated and reliant, highly driven will bring its reward with fruitful deals
• Ability to build strong & positive relationships with clients at all levels
• Problem solving – ability to understand, articulate, structure and solve customer needs
• Confirmed account management, sales or marketing experience in a customer facing environment required
• Language skills: proficient English. Arabic is preferred but not mandatory

Career stage: Senior associate

London Stock Exchange Group (LSEG) information

Join us and be part of a team that values innovation, quality, and continuous improvement. If youre ready to take your career to the next level and make a significant impact, wed love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of integrity, partnership, excellence and change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyones race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants and employees religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.