Software Engineer - Internal Toolings & Support
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Job Description
- As an experienced Software Engineer specialized in Internal Tooling and Support, you will be responsible for strengthening the ingestion infrastructure and internal operations tooling at the intersection of Engineering and Operations. Your role will involve ensuring smooth data ingestion, reliable scraping infrastructure, and efficient tooling for Ops teams. Additionally, you will act as the first layer of triage between Ops and Engineering Oncall, driving faster resolutions and building long-term automation to reduce operational overhead.
- **Maintain and optimize the ingestion and scraping infrastructure, ensuring high reliability and performance.
- **Design, build, and improve internal tools and automation to streamline Ops workflows and reduce manual intervention.
- **Act as a bridge between Operations and Engineering, owning first-level triage, debugging, and resolution of recurring issues.
- **Partner with Ops to understand pain points and proactively deliver tooling/solutions that improve efficiency.
- **Collaborate with Engineering teams to escalate and resolve critical issues, while driving knowledge sharing and documentation.
- **Monitor system performance, identify bottlenecks, and implement solutions for scalability and resilience.
Qualifications Required:
- **5+ years of experience in software engineering, devops, or infrastructure-focused roles.
- **Strong programming skills in Python, Go, or JavaScript(preferred) with a focus on tooling and automation.
- **Hands-on experience with data ingestion pipelines, scraping frameworks, or similar infra-heavy systems.
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- **Experience building internal tools for non-technical stakeholders (Ops, Support, etc. ).
- **Strong problem-solving mindset with the ability to quickly triage and resolve issues.
- **Excellent communication skills to work effectively across Engineering and Ops.
In addition, it is nice to have experience with web scraping frameworks (e.g., Scrapy, Puppeteer, Playwright), knowledge of cloud infrastructure (AWS, GCP, Azure) and containerization (Docker, Kubernetes), prior experience in a Support Engineering or Internal Tools role, and familiarity with data pipelines and workflow orchestration tools (Airflow, Prefect, Dagster, etc.).
Please note that this job opportunity was posted by Roshan Muniraj from Loop AI.,
Skills
OperationsDatadogKubernetesContainerizationDockerGoInternal ToolsDebuggingWeb Scraping FrameworksData PipelinesJavaScriptPrefectData Ingestion PipelinesPrometheusPythonCloud InfrastructureSupport EngineeringGrafanaAirflowScraping FrameworksLoggingWorkflow Orchestration ToolsMonitoringDagsterIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Important dates & deadlines?
Application Deadline
27 Oct 25, 02:25 PM IST
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