82+ Applicants
Posted: 1 year ago
2-6 years
Maharashtra
Work from Office
Posted: 1 year ago
|
Applicants: 82+
Job Description
About Company
Similar Jobs
Please verify your account first!
Send OTP
Please click on the Apply to verify the status of jobs posted more than 15 days ago, as they may have expired. Similar Jobs
Job Description
- You will be joining LSEG in Mumbai as a technical support professional to provide assistance to clients for FXAll. You should have a good understanding of technology in the financial services industry and be able to communicate effectively with clients and internal stakeholders. Your problem-solving skills and ability to learn new technology quickly will be crucial in this role.
**Role Overview:**
- Provide technical support for FXAll clients
- Handle technology and trade-related cases with urgency
- Diagnose issues accurately and engage with internal resolver groups
- Communicate with senior-level clients
- Ensure compliance guidelines are followed
- Contribute towards continuous improvement of internal processes
**Key Responsibilities:**
- Handle technology and trade-related cases with urgency
- Diagnose issues accurately and engage with internal resolver groups
- Build internal relationships and network with key teams
- Handle complex how-to and workflow cases
- Put compliance guidelines into practice
- Communicate expertly with senior-level clients
- Stay updated on product and industry knowledge
- Contribute to continuous improvement of internal processes
**Qualifications:**
- Experience in Technical or Customer Support in a Financial Services firm
- Capital Markets experience is an advantage
Looking to get Placed? Try our Placement Guarantee Plan
- Critical thinking, problem-solving, and decision-making skills
- Capacity to learn complex processes and possess a growth mindset
- Adaptability to change and demonstrate flexibility
- Must be a team player
- Excellent oral and written communication skills
- Experience with CRM or Salesforce is a plus
- Qualification from professional bodies such as CFA, CISI, and CAIA is an advantage
LSEG is a global financial markets infrastructure and data provider with a purpose of driving financial stability, empowering economies, and enabling sustainable growth. Your role at LSEG will allow you to be part of a diverse and collaborative culture where new ideas are encouraged and sustainability is a key focus. You will play a critical role in supporting and driving sustainable economic growth by contributing to the just transition to net zero and creating inclusive economic opportunities.
LSEG offers a range of benefits and support, including healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.,
Skills
AnalystSalesforceFXAllUNIXLinuxHTTPs NetworksFinancial Services IndustryTechnologyCritical ThinkingDecisionMakingFIX ProtocolTechnical SupportProblemSolvingCapital MarketsAPIsNetwork ConfigurationCRMCommunicationTCPIPIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
The London Stock Exchange Group (LSEG) is a global financial markets infrastructure business that sits at the heart of the world's financial community. We provide a diverse range of information services, technology, and data analytics solutions across the globe.
Important dates & deadlines?
Application Deadline
27 Oct 25, 02:29 PM IST
Similar Jobs
View All
Loading...
Don't Miss out any Updates
Subscribe now for the latest job alerts
and never miss an update
Job Alert
Google hiring for Specific Roles Apply Now!
1 min ago
New Opportunity
Amazon is hiring freshers Apply Now!
5 min ago
Featured Jobs
Microsoft opening 50+ positions Apply Now!
10 min ago
