An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.
Job Description
Roles and Responsibilities :
- Handle international calls from customers, resolving their queries and concerns in a timely and professional manner.
- Provide exceptional customer service by understanding their needs, addressing issues promptly, and ensuring high levels of satisfaction.
- Process transactions accurately and efficiently while maintaining attention to detail to avoid errors or discrepancies.
- Identify opportunities for upselling/cross-selling products or services based on customer interactions.
Job Requirements :
- 1-8 years of experience in an International BPO environment with expertise in handling international calls.
- Excellent communication skills with the ability to understand diverse accents and dialects.
- Proficiency in processing transactions using computer software applications such as CRM systems.
- Strong focus on customer retention through excellent customer handling skills.
Skills
Sales ServiceCustomer RetentionRetentionCommunication SkillsInternational VoiceHandlingInternational CallingInternational BPOCustomer RetentionCustomer ServiceCustomer HandlingBpoCustomer SupportIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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