LUNA - Brand & Social Media Manager

LUNA is a health intelligence company. Our wearables and LifeOS platform build a working model of your body, and turn it into a plan for your day. Luna Ring and Luna Band read continuous biomarker signal, from sleep and recovery to heart rate variability, circadian phase and menstrual cycle. LifeOS combines that with your nutrition, supplements, blood panels and daily context to build a plan for your day: what to do, and when to do it. Luna ships to 150+ countries, and our work has been recognised by the global tech press and international design and innovation awards.

We're grounded in science, driven by data, and occasionally powered by questionable coffee choices. But above all, we're united by a shared mission: to reimagine how wearable tech can help people know themselves better and push their potential further.

About the role:

We're looking for a creative and strategic Brand Marketing Manager to champion our brand identity and bring it to life across every touchpoint. In this role, you'll be at the heart of shaping how the world perceives us - crafting compelling narratives, driving brand consistency, and building meaningful connections with our audience.

What You'll Do:

Brand & Content Strategy:

• Shape our voice and storytelling across social media, campaigns, blogs, emailers, and launch communication
• Develop creative concepts for product launches, milestone moments, cultural conversations, and community-first campaigns
• Build narratives that simplify health intelligence into engaging, relatable content
• Work closely with design and creative teams to ensure consistency across all consumer touchpoints

Product Marketing:

• Lead messaging and positioning for new product launches and feature rollouts
• Translate technical and health-focused features into consumer-friendly narratives
• Create launch strategies, marketing briefs, GTM narratives, and campaign frameworks
• Collaborate with product, design, and leadership teams to align communication strategy

Community & Culture:

• Build relationships with online communities, creators, and moderators across platforms like Reddit and Instagram
• Identify emerging conversations, trends, and audience sentiment relevant to us
• Develop campaigns that encourage participation, feedback, and community-led storytelling
• Ensure our brand shows up online in a way that feels thoughtful, credible, and human

CRM & Customer Experience:

• Create customer communication journeys across onboarding, referrals, launches, waitlists, and retention
• Write premium yet human support and lifecycle communication
• Improve customer education through guides, FAQs, troubleshooting systems, and proactive communication

Partnerships & Collaborations:

• Support creator campaigns, retail collaborations, and launch partnerships
• Work with external partners to ensure brand storytelling remains cohesive across channels and markets

What We're Looking For:

• 3+ years of experience in brand marketing, product marketing, social strategy, or content-led consumer brands
• Strong understanding of storytelling, internet culture, and consumer psychology
• Excellent writing and communication skills
• Ability to move between strategy and execution comfortably
• Experience working with creators, communities, and social-first campaigns
• Strong aesthetic and brand sensibility, especially within premium consumer products
• Comfortable working in fast-paced startup environments

Bonus Points:

• Experience in consumer tech, wellness, wearables, or lifestyle brands
• Familiarity with Reddit/community-led growth
• Experience working on product launches and GTM campaigns
• Strong instinct for culture, trends, and social storytelling formats

Why Join Us:

• You'll help shape how an emerging health technology brand is experienced globally - not just through marketing, but through culture, storytelling, and community.
• This role is ideal for someone who wants to build modern consumer brands that people genuinely connect with.