Customer Service Advisor - Arabic Speaking
Operations Maintenance & Support
Posted: 1 year ago
1-4 years
Fujairah - United Arab Emirates (UAE)
Operations Maintenance & Support
Work from Office
Full Time
Posted: 1 year ago
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Job Description
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Job Description
- Greet and assist customers in the showroom, providing a warm and professional experience.
- Understand customer requirements and provide guidance on products, services, and promotions.
- Handle customer inquiries, complaints, and feedback promptly and effectively.
- Assist customers with product selection, pricing, and availability.
- Coordinate with sales and inventory teams to ensure smooth order processing and product delivery.
- Maintain accurate records of customer interactions, purchases, and complaints.
- Ensure the showroom is well-organized, presentable, and stocked with necessary product information.
- Promote additional products and upsell where appropriate to enhance customer experience and sales.
- Follow up with customers post-purchase to ensure satisfaction and encourage repeat business.
- Stay updated on product knowledge, new arrivals, and store policies to assist customers efficiently.
Skills
Order ProcessingInventoryDeliveryStoreCustomer ServiceIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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