Indoor : Sales Advisor - (Garden Product)
Operations Maintenance & Support
Posted: 1 year ago
3-5 years
Abu Dhabi , Dubai , Sharjah - United Arab Emirates (UAE)
Operations Maintenance & Support
Work from Office
Full Time
Posted: 1 year ago
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Job Description
- Greet and assist customers in selecting garden-related products such as plants, pots, soil, fertilizers, garden tools, and outdoor décor.
- Provide product recommendations based on customer needs, preferences, and budgets.
- Offer advice on plant care, gardening tips, and seasonal products.
- Drive sales by promoting new arrivals, special offers, and complementary products.
- Upsell and cross-sell related garden products to increase average transaction value.
- Maintain up-to-date knowledge of all garden department items including seasonal plants, pest control solutions, and outdoor living items.
- Stay informed about new trends in gardening and landscaping.
- Ensure shelves are well-stocked, clean, and organized according to visual merchandising guidelines.
- Assist in receiving and arranging deliveries, tagging items, and placing promotional signage.
- Monitor inventory levels and report low stock or fast-moving items to the department supervisor.
- Participate in stock checks and inventory audits.
- Customer Service and Issue Resolution
- Handle customer inquiries and complaints professionally and efficiently.
- Process returns and exchanges in accordance with company policy.
- Ensure the garden area is clean, safe, and free of hazards (e.g., water spills, misplaced tools).
- Follow health and safety regulations, especially when handling fertilizers or pesticides.
- Work closely with the garden department team and support other departments as needed.
- Participate in team meetings and training sessions.
Skills
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