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Job Description
Job Summary:
We are seeking a dynamic and customer-focused professional for a Voice Process role. The ideal candidate should be fluent in Telugu along with English, and will be responsible for handling both outbound and inbound calls. The role involves engaging with customers, providing accurate information about our services, and ensuring a high standard of communication and customer satisfaction.
Key Responsibilities:
- Handle inbound and outbound customer calls in a professional manner
- Clearly explain products and services while addressing customer queries effectively
- Follow up with leads and maintain strong customer relationships
- Accurately update call records, logs, and reports
Requirements:
- Mandatory fluency in Telugu / English
- Strong communication and interpersonal skills
- Prior experience in a telecalling or similar customer-facing role is preferred
- Basic computer proficiency
Salary
Freshers : 16000 Take home + PF,Bonus,Gratuity
Experience : 24000 Take home + PF,Bonus,Gratuity
Contact : Nirmal 8098835619
Skills
BPOCustomer ServiceCustomer SupportTeluguVoiceCustomer RelationshipsCustomer SatisfactionVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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