Office Coordinator (Female)

Roles and Responsibility

• Manage daily office administration and coordination activities.
• Handle customer calls, enquiries, complaints, and follow-ups professionally.
• Provide timely and effective customer support regarding orders, delivery status, and service queries.
• Coordinate with production, sales, and dispatch departments for timely order execution.
• Maintain accurate records of customer interactions and transactions.
• Develop and implement efficient filing systems, both physical and digital.

Job Requirements

• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and prioritize tasks effectively.
• Strong problem-solving and analytical skills.
• Proficient in Microsoft Office applications, particularly Excel and Word.
• Experience in handling customer complaints and providing excellent customer service.
• Ability to maintain confidentiality and handle sensitive information.
• Industry: AMCC.