General Manager - Sales & Business Development

Responsibilities:

• Oversee the sales team and overall management of the business sales operations.
• Maximize sales team potential, generate leads, build client relationships, and set targets to achieve or exceed revenue forecasts.
• Meet customer acquisition and revenue growth targets by developing and executing strategies.
• Review and analyze sales and operational records and reports, use data to forecast, determine profitability and targets, and identify potential new markets.
• Collaborate with executive leadership to develop sales plans and implement effective strategies.
• Coordinate account resources, projects, and timelines with internal stakeholders.
• Manage existing customer relationships and contact new customers to discuss their needs and how they could be met by specific products and services.
• Establish long-term customer relationships with strategically important accounts to influence opportunities to achieve sales objectives and targets.
• Seek opportunities for increased revenue via up-selling and cross-selling through additional product lines, features, and services.
• Execute contracts with new customers and manage contract renewals with existing customers through effective negotiation of terms, conditions, pricing, and commitments that enhance profitability and business relationships.
• Keep account receivables under check with less than 15% past due and DSO less than 45 days.
• Assist finance in obtaining full and timely payment from customers where necessary.

Requirements:

Knowledge & Skills:

• Excellent communication, interpersonal, and organizational skills.
• Ability to influence at varying levels across the organization.
• Ability to handle multiple priorities and navigate in a highly matrixed environment.
• Strong understanding of the territory and market landscape.
• Strong decision-making abilities, problem solving skills, and negotiation skills.
• Project management and strategic account planning skills.
• Ability to motivate and lead a highly driven, results oriented team.
• Possess a high level of energy and integrity.