Sales Development Representative (Construction Industry) - Freelance, Remote

Department: Specialized Roles

Location: Global+

Compensation: $7.00 / hour

Description
About the Client
A U.S.-based construction and remodeling company operating both general contracting and plumbing divisions, serving residential projects across multiple scopes. Led by a hands-on owner, the business is scaling toward $5M in annual gross sales with a strong emphasis on process-driven pre-construction. The team values professionalism, clear communication, and systematic operations to deliver high-quality client experiences.
Why does this role exist
This role exists to buy back 10–15 hours per week for the owner by delegating the systematic pre-qualification, vetting, and pre-construction intake process. As the company scales toward $5M in annual sales, the SDR will handle first-touch sales calls, educate prospects on the pre-construction workflow, and move only properly qualified clients into paid, on-site assessments. The role also reduces the administrative load on field staff by coordinating follow-ups with clients, vendors, and internal teams.
The Impact you'll make
Lead pre-qualification and intake

• Conduct initial intake calls to capture scope, expectations, timelines, and budget
• Educate prospects on the company's pre-construction process and paid site assessment model
• Determine fit and readiness before advancing prospects to the next step

Pre-construction vetting and agreement processing

• Guide qualified leads through the A-to-Z pre-construction system and required documentation
• Set expectations on deliverables, timelines, and fees; process/track pre-construction agreements
• Schedule paid on-site evaluations only for aligned, ready-to-proceed clients

Sales funnel management and appointment setting

• Handle incoming sales calls and referrals; log, track, and nurture leads
• Maintain pipeline hygiene and automate/standardize repetitive client communications
• Book and confirm qualified appointments so the owner focuses on high-value clients

Coordination and follow-ups (clients, vendors, field)

• Follow up with vendors on material orders and delivery schedules; close communication loops
• Check project status with field teams and relay updates to stakeholders
• Reduce context-switching for field staff wearing multiple hats by owning comms and reminders

Operations support and data organization

• Assist with day-to-day admin across both general contracting and plumbing divisions
• Support scheduling, document control, and project-level data review/organization
• Collaborate across team members as needed to keep operations running smoothly
  

Skills, Knowledge and Expertise
Required:

• Demonstrated construction industry knowledge, including terminology and core processes
• Proven experience in sales development/appointment setting or client intake for construction or trades
• Professional phone presence and excellent spoken/written English
• Strong organization and follow-through; able to run a systematic intake/vetting process

Your superpowers are...

• Technical: Email and Microsoft 365; Microsoft Teams; Company Cam; Bluebeam; WhatsApp/direct calling; CRM or lead-tracking workflows; fast learner on construction tech
• Sales/process: Lead qualification, objection handling, expectation-setting, appointment setting, pipeline hygiene, and script/process adherence
• Communication: Clear, proactive updates; confident on the phone; professional client-facing demeanor
• Personal: Process-driven, detail-oriented, reliable, adaptable, and comfortable wearing multiple hats

WFH Set-Up:

• Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
• Internet speed of at least 40MBPS
• Headset with an extended mic that has noise cancellation and a webcam
• Back-up computer and internet connection
• Quiet, dedicated workspace at home

You should apply if...

• You enjoy owning the first impression and quickly qualifying whether a project is a fit
• You thrive in a structured, process-oriented environment and can improve playbooks over time
• You're proactive, follow through on every detail, and keep communication loops tight with clients, vendors, and field teams
• You're motivated by helping a growing construction company scale efficiently and professionally

What to expect...
Work Setup:

• Remote position
• Must have a reliable internet connection and a quiet workspace
• Required to provide own computer with Intel Core i5 or something similar or higher operating system

Working Hours:

• 40 hours per week
• Monday–Friday, 9:00 am–5:00 pm Pacific Time (Tentative)

Compensation:

• $7 per hour
• No benefits package included
  

Benefits