Customer Service Representative

Department Icon Operations Maintenance & Support
Posted: 1 week ago
0-15 years
Dombivali, Kalyan, Mumbai City, Navi Mumbai, Panvel, Thane
Operations Maintenance & Support
work from office
Full Time
Closes 1 Jan 2027

Posted: 1 week ago
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Job Description

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team in Maharashtra. In this role, you will be the first point of contact for our customers, providing exceptional service and support to ensure their satisfaction. You will handle inquiries, resolve issues, and assist customers with their needs in a professional and efficient manner. Key responsibilities include managing customer queries, providing accurate information about products and services, and ensuring a positive customer experience. You will also be responsible for documenting customer interactions and feedback to help improve our services. The ideal candidate will possess strong communication skills, a customer-oriented mindset, and the ability to work in a fast-paced environment. Familiarity with customer service operations and experience in a BPO setting will be advantageous. If you are passionate about helping others and thrive in a team-oriented atmosphere, we encourage you to apply for this exciting opportunity.

Skills

Customer ServiceInternational BpoCustomer CareQuery ResolutionCustomer SatisfactionCustomer Service RepresentativesBpoCustomer Service OperationsContact Center OperationsCustomer HandlingCse

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