Operations Specialist

**Key Responsibilities:**

• Supervise day-to-day operational activities to ensure efficiency, productivity, and timely execution of deliverables across departments.
• Track project status across Development, QA, and Support, ensuring alignment with timelines and business priorities.
• Coordinate cross-functional initiatives, ensuring clear communication and smooth collaboration between technical and non-technical teams.
• Allocate and oversee non-technical operational tasks including procurement, vendor coordination, asset management, and internal documentation.
• Identify process gaps and operational bottlenecks, and implement solutions for continuous improvement.
• Develop, maintain, and enforce operational policies, SOPs, and process documentation.
• Monitor key performance metrics and provide data-driven reports and insights to senior leadership.
• Support the development and implementation of best practices, tools, and systems to optimize workflow.
• Mentor and guide team members in achieving their individual goals and overall department objectives.
• Ensure adherence to internal policies, quality standards, and regulatory requirements.

**Required Skills & Qualifications:**

• Bachelors degree in Any field, or MBA preferred.
• 3+ years of proven experience in operations or related roles.
• Strong understanding of business processes and operational workflows.
• Exceptional problem-solving and analytical skills.
• Excellent interpersonal and communication skills.
• Proficiency in tools such as MS Excel, Google Workspace, ERP/CRM systems.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.

You will be working full-time with a salary range of 3 LPA to 4 LPA, and the job type is Full-time. The work location will be in person at our office in Bhopal.,