Program Manager - Client Office (Hyderabad)

Who We Are

Magnit is the future of work. Serving hundreds of the worlds most recognizable brands for the past 30+ years, Magnit offers the industrys first holistic platform for the modern workforce. Magnits integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients success. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organizations contingent workforce management, talent strategy and broader organization goals. At Magnit, youll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.

About The Role

The Program Manager is accountable for managing the MSP/VMS program at their designated account(s). They must ensure that Magnit Global is an indispensable, trusted partner to the client, delivering on the contractual scope of services, maintaining a high level of customer satisfaction, managing day-to-day site operations, and Magnits onsite team. The Program Managers scope may be regional or global, with services that may encompass some or all of Magnits service offerings.

Day In the Life

As the most senior member of the on-site team, the Program Managers daily activities may include strategic and operational meetings with key client contacts, oversight of Magnits onsite team, working with assigned colleagues in other internal teams, and handling any escalations. Specific activities will vary based on client and location.

What You Will Do

• Deliver Magnits contractual scope of services through regular interaction with the client users, staffing partners, and Magnit colleagues.
• Demonstrate a comprehensive mastery of all day-to-day and strategic operational functions that are required to service the client.
• Maintain and demonstrate knowledge of clients industry, products, markets, competition, and financial positions.
• Manage quality delivery in working with the onsite team and offsite assigned colleagues.
• Partner closely with the Global Program Manager & Account Director to introduce new services to the client and for support and guidance on program delivery, issue resolution, and account management.
• Manage Supplier relationships ensuring close communication and collaboration.
• Partner with Magnits offsite functional leaders to leverage best practices and to ensure the program maintains a high standard of delivery throughout.

Magnit, Inc. retains the right to change or modify job duties at any time. The above job posting is not all encompassing. Position functions and qualifications may vary depending on business necessity.

• Participate in all relevant training programs available internally for business and professional development.
• Manage and provide continuous improvement initiatives.
• Manage and interact with Magnits payrolled workers at the client site in accordance with all relevant labor laws and legislative practices for each jurisdiction under management.

The Growth

This role benefits from the support of an experienced Sr. Director who will work closely with you in providing guidance and feedback as you develop and progress in your role. We are committed to our employees growth – we have formalized development programs and actively advertise our open positions internally to support the internal movement.

What You Will Need

• Bachelors degree.
• 10+ years of overall experience with 3-5 years of Leading / Managerial / People Management experience.
• Management experience that includes supervisory responsibilities of 1-4 direct reports.
• The ability to empower their team members.
• Previous management experience in business development/client management, Temporary Staffing management, and/or Human Resources.
• Working knowledge of local labor and employment laws.
• Experience with on-site operations for Fortune 500/1000 companies preferred.
• Extensive vendor management experience across disciplines and geographic locations preferred.
• Strategic thinking and complex problem-solving skills.
• Exceptionally detailed communication skills.
• Essential critical thinking skills- analysis and problem-solving.
• Ability to travel to alternative base locations as and when required.

At Magnit, youll be joining an innovative, high-growth environment and can quickly make an impact to help transform the largest companies in the world. You will work with passionate colleagues who collaborate and deliver. Magnit offers all employees the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails!

Magnit will offer you a competitive PTO and benefits package, including medical, dental, and vision coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more! Magnit encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to make a difference in your community!

If this role isnt for you

• Stay in touch, we will let you know when we have new positions on the team.
• To see a complete list of our open career opportunities please visit.
• https://magnitglobal.com/us/en/company/careers.html
• To do our best work we need different viewpoints. Therefore, we celebrate diversity and embrace inclusion.

As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for all.

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https://magnitglobal.com/us/en/privacy-notice.html