Branch Operations Manager

Department Icon BFSI (Operations & Lending)
Posted: 3 days ago
2-6 years
Rajpura
BFSI (Operations & Lending)
work from office
Full Time
Closes 11 Jan 2027

Posted: 3 days ago
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A Branch Operations Manager role at Mahindra Finance in Rajpura for people with 2–6 years of experience. You'll handle branch operations, customer service, cross-selling, retail banking, and sales. You'll also manage MIS reporting, bank reconciliation, and deposits.

  • Rajpura
  • Work from office
  • 2–6 years

What you'll do

  • Support branch operations and customer service activities
  • Support in cross-selling and branch sales targets
  • Proper reporting through MIS to concerned authorities

Good fit if you

  • Have 2–6 years of experience
  • Know branch operations and retail banking
  • Handle sales and bank reconciliation
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Job Description

Role & responsibilities


  • Support branch operations and customer service activities.
  • Support in cross-selling and branch sales targets
  • Lead generation for Insurance (Motor & Life), FD, SIP, Personal LoanTimely furnishing the details for preparation of Bank reconciliation to RO. Ensuring 100% tele-verification of new contracts.
  • Ensuring PDD collection and updation. Ensuring proper control on NOC/Pre-closure/Disposal procedures.
  • Proper reporting through MIS to concerned authorities.
  • TA reconciliation of dealer balance with book balance and ensuring necessary updation & rectifications.
  • Ensuring security, indexing & maintenance of customer files.
  • Proper maintenance of accountable documents at the branch.
  • Verification of repo stock & updation in the system.
  • Monitoring of Non-Starters for at least 1 year from its DO date.
  • Updation of cut off no. for the documentation on time
  • Coordinate with banks for cash deposits and withdrawals.
  • Ensure compliance with internal controls, audit, and regulatory guidelines.

Skills

Cross SellingCasaDepositsSalesRetailFixSIPRetail BankingBank ReconciliationSalesBranch OperationsReportingBranch Operations Manager

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About Company

Mahindra & Mahindra Financial Services Limited (MMFSL) is a leading Non-Banking Financial Company (NBFC) in India. It offers a wide range of financial services to various customer segments.

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