Customer Relationship Associate

Department Icon Operations Maintenance & Support
Posted: 1 week ago
0-5 years
Noida, Gurugram
Operations Maintenance & Support
work from office
Full Time
Closes 2 Jan 2027

Posted: 1 week ago
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Job Description
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Job Description

We are looking for enthusiastic and customer-focused Customer Relationship Associates to be stationed at dealer locations. The role involves interacting with walk-in customers, generating leads, ensuring an excellent customer experience, and supporting dealership operations.


Role & responsibilities


  • Build and maintain strong customer relationships.
  • Generate and qualify sales leads through customer interactions.
  • Coordinate with the sales team for lead conversion and follow-ups.
  • Handle customer queries and provide timely resolutions.
  • Maintain accurate records of customer interactions and activities.
  • Ensure a positive and seamless customer experience at the dealership.
  • Meet daily and monthly lead generation and customer engagement targets.

Preferred candidate profile

  • Graduate or Diploma holder.
  • Freshers and experienced candidates are welcome to apply.
  • Excellent communication and interpersonal skills.
  • Customer-oriented approach with a positive attitude.
  • Comfortable working from a dealer location.

Interested can drop CV on 8090829183

Skills

Voice ProcessCommunication SkillsCustomer SupportCustomer ServiceLead GenerationTelecallingCustomer CareVoice SupportOperationsCustomer RelationshipsCustomer Relationship

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