An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.
Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.
Job Description
- As a Call Center Customer Service Representative at our company based in South Delhi, India, your primary responsibility will be to handle inbound and outbound calls, address customer inquiries, resolve issues, and ensure overall customer satisfaction. Your daily tasks will involve answering customer queries, providing detailed product and service information, troubleshooting problems, maintaining accurate customer records, and escalating complex cases to the relevant departments.
- Handle inbound and outbound calls efficiently
- Address customer inquiries and resolve issues promptly
- Ensure customer satisfaction by providing exceptional service
- Provide product and service information to customers
- Troubleshoot problems and escalate complex cases as needed
- Proficiency in Customer Service, Customer Support, and ensuring Customer Satisfaction
- Experience in handling Customer Experience and interacting with Customer Service Representatives
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong problem-solving and conflict resolution skills
- High school diploma or equivalent; a Bachelor's degree is a plus
Key Responsibilities:
Qualifications Required:
- Experience in the healthcare industry is advantageous,
Skills
Customer SupportCustomer SatisfactionCustomer ServiceCall CenterProblemsolvingInterpersonal SkillsConflict ResolutionCustomer ServiceCustomer SupportCustomer SatisfactionCommunicationIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Similar Jobs
View allLooking for something similar?
New Operations Maintenance & Support roles in Delhi.
One email a day. Unsubscribe any time.
