Customer Relations Executive

Skills:

Customer Relationship Management, Communication Skills, Problem-Solving, Negotiation, Sales Skills, Time Management, Adaptability, Empathy,

Company Overview

The largest Maruti Suzuki Arena in Cochin is Maijo Moto at Kundanoor, Ernakulam. Maijo Moto-Maruti Suzuki Arena boasts a world-class Showroom and Service Center in the same campus at Kundanoor, Maradu, Ernakulam. With a spectacular 3 S Facility, the company offers a unique Customer WoW experience and a wide variety of Maruti Suzuki Cars.

Job Overview

• Customer Relations Executive - Fresher Level
• Location: Ernakulam
• Employment Type: Not specified
• Salary: Not specified
• Number of Employees: 201-500

Qualifications And Skills

• Customer Relationship Management
• Communication Skills
• Problem-Solving
• Negotiation
• Sales Skills
• Time Management
• Adaptability
• Empathy

• Build and maintain strong relationships with customers
• Handle customer inquiries and provide appropriate solutions
• Assist customers in choosing the right Maruti Suzuki vehicle based on their requirements
• Ensure high levels of customer satisfaction through excellent service
• Collaborate with the sales team to meet and exceed customer expectations
• Address customer complaints and resolve issues promptly and professionally
• Utilize CRM software to keep track of customer interactions and data
• Stay updated on product knowledge and industry trends to effectively communicate with customers