Area Sales Manager

Sales

oEnsure outlets attain sales targets.

oCoordinate with Store Manager on Store day-to-day operations.

oProduct and Process knowledge.

Staffing

oMaintain adequate staffing for operational outlets.

oHiring of sales team for new outlets.

Process Adherence

oEvaluate adherence to SOP of sales team

oEvaluate adherence to Sale Pitch of sales team

oEnsure adherence to Store etiquette and at store timing

oEnsure compliance to all company policy

Customer Satisfaction

oManage customer relations

oManage and resolve escalations effectively

oEnsuring high level of customer satisfaction

Stakeholder Management

oManage relationships with mall team.

oManage relationships HO Ops and Digital team.

oManage relationships with sales team

Marketing

oManage and implement sales & marketing strategies

oSupport store managers in Sales strategy execution

oProvide inputs for growing brand recall

oCompetitor intelligence.

oCross branding and promotion

oPlan and execute promotional activities at outlet.

Business Development

oIdentify pipeline of potential outlets

PIP

oIdentify sales team members who must be onboarded to PIP

oExecution of PIP.

Sales

oSubmission of Bi-Weekly field visit plan.

oMonitoring store cleanliness and staff grooming.

oApprovals of Bill Reopen and Discount Approval.

Training and Evaluation

oSales Team evaluation

Compliance

oMonitor store camera - Daily

oMonitor staff uniform - Daily

oExecution of disciplinary measures for sales team.

Operation

oMonitoring of stock audit and store cash.

oCo-ordinate with HO team for store maintenance.

• Provident Fund
  

• Over time allowance
  

• Medical Insurance