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Job Description
- Ensure customers' needs are at the heart of the technology and experiences we build. Work effectively with all the stakeholders across Geographies required to bring user-backwards products to life, focus on delivering value to our users as soon as possible, and then iterating to maximize gains.
- Make informed trade-off decisions while creating roadmaps, ensuring execution and time-to-market are optimized while balancing user needs and business priorities.
- Build and iterate proactive, personalized and contextual self-serve menu options for both voice and non-voice channels catering to the customer requests.
- Drive cross-functional team to set qualitative objectives and quantitative goals.
- Develop rich tools and analytics to measure and monitor goals of each self-serve funnel
- Deep thinking on long term business needs and user focus while creating product roadmaps, and ability to glean customer insights and feedback from multiple channels including through structured customer research
- End-to-end experience of multiple B2C product launches on both mobile and desktop is a must.
- Proficient in Product Development (writing user stories, product specs), PDLC, and Product Management (driving usage, optimization, etc.) on both Web and Apps.
- Experience in running rigorous A/B tests across desktop, mobile web, and apps, defining product success metrics, regular monitoring, hypothesis development, and validation, etc.
- Strong data analysis capabilities and experience with Web and App analytics tools, heatmap tools like Google Analytics, Hotjar, Mixpanel, etc. Working knowledge of basic statistics and SQL
- Business acumen to appreciate how all aspects of business come together and understanding levers for business growth and profitability
- Comfort with ambiguity and with working on an MVP mode with fast iterations
- Preferably, Engineer with Software Development experience + MBA
- Hands-on product management experience of 2-3 years in high-growth consumer product companies.
- Preferably - Engineer with Software Development experience + MBA
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Skills
Data AnalysisMixpanelSoftware DevelopmentHotjarProduct ManagerAnalytics ToolsResearchSqlProduct DevelopmentProduct ManagementUser StoriesIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
MakeMyTrip careers offer an opportunity to join India’s leading online travel company, renowned for revolutionizing the travel industry with its comprehensive range of travel solutions and services. Working at MakeMyTrip means being part of a dynamic team that is passionate about making travel accessible, easier, and more enjoyable for millions of customers. Employees are encouraged to innovate, think big, and work towards enhancing customer experiences through technology, creativity, and service excellence. MakeMyTrip fosters an inclusive work environment that values diversity, collaboration, and continuous learning. MakeMyTrip careers are ideal for those who are passionate about travel, innovation, and delivering exceptional customer service in the fast-paced world of online travel.
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