Service Advisor

Roles and Responsibilities

• Provide advisory services to customers on automobile service, warranty claims, and repair options.
  
• Manage after-sales service operations, including workshop management, final inspections, and vehicle evaluations.
  
• Handle customer complaints and queries related to technical services, body shop repairs, and vehicle maintenance.
  
• Ensure timely resolution of warranty issues through effective handling and management processes.
  
• Collaborate with internal teams to ensure seamless delivery of diagnostic testing and repair services.
  

Desired Candidate Profile

• 1-3 years of experience in an auto industry or similar field (after sales service).
  
• Strong knowledge of automobile service, four-wheeler vehicles, warranty claims processing, and diagnosis techniques.
  
• Excellent communication skills for interacting with customers effectively.
  
• Ability to manage multiple tasks simultaneously while maintaining attention to detail.