Posted: 1 year ago
1-3 years
Dubai - United Arab Emirates
IT / Software Development & Related
Work from Office
Full Time
Posted: 1 year ago
Let Jobaaj One apply for you
An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.
Job Description
About Company
Similar Jobs
Please verify your account first!
Send OTP
Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.
Job Description
WHAT YOU’LL BE DOING
Provide Level 1 and 2 support to internal users during the Windows 11 upgrade project.
Support in troubleshooting of hardware, printer/print server, MS Windows, Standard Microsoft Software, Outlook Client, network (WLAN, LAN, network equipment), and other in-house application issues
Ensure user readiness before migration and provide post-migration support.
Work closely with the IT Service Desk to escalate and track incidents as needed.
Maintain accurate documentation of issues and resolutions within the ticketing system
WHAT YOU’LL NEED
Minimum Degree in IT or equivalent
1-3 years’ experience with IT infrastructure and service support
Experience in supporting Business Applications, Microsoft Office Suite, Networking, Activate Directory Domain, Windows OS
Hands-on experience with mass upgrade/migration scenarios (Windows 10 to Windows 11 preferred)
Team player and able to work with minimal supervision
Service-minded and good problem-solving skills
Experience with main stream ticketing system (TOPdesk, Servicenow, etc.) (Advantageous)
Certification in ITIL/ISM or similar (Advantageous)
WHAT YOU’LL GET
You will have an opportunity to learn and grow
You will work with highly professional and knowledgeable colleagues sharing local and global objectives
Annual Leaves. We offer annual leaves to our employees to enjoy their quality time with family and friends.
Regional & International exposure? Collaborating with Regional & Global teams on a continuous basis.
Join us and find out more!
Skills
It InfrastructureItilIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Mammoet is a global leader in heavy lifting and transport. We provide innovative solutions for challenging projects across a range of industries, including energy, infrastructure, and industrial construction.
Similar Jobs
View all
Loading...
Get jobs like this by email
New IT / Software Development & Related roles in Dubai - United Arab Emirates.
Job Alert
Google hiring for Specific Roles Apply Now!
1 min ago
New Opportunity
Amazon is hiring freshers Apply Now!
5 min ago
Featured Jobs
Microsoft opening 50+ positions Apply Now!
10 min ago
One email a day. Unsubscribe any time.
