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Job Description
- Role : Customer Success Specialist
- Qualification : Bcom
- Location : Kolkata
- Experience : 2 to 3 years
- :
- Customer Relationship Management: Maintain and enhance customer relationships.
- New Account Registration: Process customer registration through Forms.
- Issue Resolution: Address and resolve customer concerns.
- Making and Sending Quotations: Prepare quotations for required articles and services.
- New Lead Generation: Communicate with leads to arranging meetings and secure new business
- opportunities.
- Sales Operations: Oversee daily sales coordination & operations.
- Repeat Business: Encourage and manage repeat customer sales.
- Upselling & Cross-Selling: Identify additional sales opportunities.
- Lead Management: Generate and convert sales leads.
- Pipeline Management: Manage the sales pipeline effectively.
Skills
Lead GenerationCRM ManagementClient Relationship ManagementBusiness DevelopmentCrm SoftwareRelationshipDevelopmentRelationship ManagementOperationsCustomer Relationship ManagementCustomer RelationshipsCustomer RelationshipIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Mangalam Cement is a prominent player in the cement manufacturing industry, renowned for its commitment to quality and innovation. With state-of-the-art production facilities and a focus on sustainability, Mangalam Cement delivers superior cement products that meet diverse construction needs. Careers at Mangalam Cement offer an opportunity to be part of a dynamic team dedicated to excellence in manufacturing and customer satisfaction. Join our team and embark on a rewarding career journey where your skills are valued, and your contributions drive the company's success. Explore exciting career opportunities with Mangalam Cement and shape the future of the cement industry.
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