Manipal Business Solutions - Product Manager - Insurance TPA

• SBU Name - Manipal Business Solutions Pvt Ltd.
• Department - Product Development
• Job Designation - Product Manager (Insurance TPA)
• Job location - State : UP, City: Noida

Key Responsibilities:

• 1. Define the product roadmap for the Insurance Claim Inspection & Field Investigation platform.
• 2. Convert fragmented insurance SOPs into a templatized, digital, rules-driven workflow engine.
• 3. Identify automation opportunities to reduce manual decision-making in claim inspections.
• 4. Build dynamic checklists, inspection templates, rule engines, escalation logic, and configurable workflows.
• 5. Enable inspection formats for property, motor, health, travel, and specialized categories.
• 6. Design fraud-prevention flows (geo-fencing, timestamping, image/video validations
• 7. Build dynamic checklists, inspection templates, rule engines, escalation logic, and configurable workflows.
• 8. Enable inspection formats for property, motor, health, travel, and specialized categories.
• 9. Design fraud-prevention flows (geo-fencing, timestamping, image/video validations
• 10. Build dashboards for:
• a. Task allocation
• b. Real-time status monitoring
• c. TAT adherence
• d. Agent productivity
• e. Claims pipeline visibility
• Skills Required:
• 1. Strong knowledge of TPA operations, health insurance products, and regulatory guidelines.
• 2. Experience working with claims systems, policy admin systems, CRM, and digital health platforms.
• 3. Proficiency in writing BRDs, wireframes, workflows, and use cases.
• 4. Ability to translate business problems into tech requirements.
• 5. Strong team management abilities.
• Technical/Functional Proficiency Required:
• 1. Familiarity with Agile/Scrum methodologies.
• 2. Strong problem-solving, analytical, and stakeholder management skills.
• 3. Good Team Player.
• Educational Qualifications:
• 1. MBA/PGDM in Insurance, Finance, Operations, or related field (preferred).
• 2. 8+ years of experience in product development and team handling, specifically in Insurance TPA.
• 3. Experience in the BFSI domain is a significant plus.
• Experience Level (If applicable) : 8 - 12 Years