Customer Relationship Specialist

Sales and Customer Acquisition

• Achieve sales targets through onboarding new customers and maximizing sales revenue.
• Prepare the market report, generate list of potential new customers and conduct cold calls.

Sales Support and Documentation

• Update sales calls and leads in the sales module regularly
• Prepare and manage Know Your Customer (KYC) documents for the region and for pre & post-shipping, obtain approval from the Sales Manager for smooth business transitions.
• Submit daily Management Information System (MIS) reports to CRM Sales.

Customer Relationship Management

• Maintain a daily enquiry log with accurate and detailed feedback.
• Develop strong business relationships with customers and internal departments.
• Handle customer service responsibilities and escalations to Sales Manager /BM as needed

Marketing and Collaboration

• Develop marketing materials and sales presentations to support sales and customers
• Collaborate with cross-functional teams to support sales and fulfilment of customer requests.

Administrative Support

• Coordinate and document video conference calls for the sales team.
• Prepare minutes of sales meetings accurately
• Preparation of exhibition list and related work

Only serious female candidates who are willing to relocate to Raipur and has hunger to grow, pleasing personality and go getter spirit can apply

Any other relevant task or activities assigned by management the management from time to time