Business Development -Glass (Thermal Sales)

We have been mandated by large conglomerate into refractory business for the below mentioned role -

Position Name :

Business Development -Glass (Thermal Sales)

Location: Delhi/Kolkata

Experience: 7+

Qualification: B.Tech - Chemical/Glass & Ceramic

Reporting - GM Exports, Glass & Hysil

Job Summary:

The Product Specialist Glass will act as a link between customer, NPD and Operations, manage the technical lifecycle, market positioning, and installation support for application engineering of refractories used in glass melting furnaces, forehearths and other areas. The role requires deep product knowledge, customer interfacing skills, and cross-functional collaboration to drive product development, performance and commercial success.

Job Responsibilities

Responsibilities:

• Act as the technical expert for all refractory products used in the glass segment, including silica, AZS, alumina, and fused cast products.
• Provide technical support for product selection, installation guidance, and troubleshooting at customer sites.
• Lead product trials, performance monitoring and post-mortem analysis.
• Work with NPD and production teams to enhance product quality, reduce glass defects (e.g., blisters, stones), and improve campaign life.
• Arrange for approval from OEM’s, equipment designers and technical consultants wherever required.
• Develop and update Product Data Sheets, lining concepts, and thermal modeling insights.
• Analyze customer feedback and field performance to drive continuous product improvement.
• Monitor market and competitor trends in the glass segment and recommend strategic product positioning.
• Support bidding and proposal preparation by contributing to product selection, performance data, and technical differentiators.
• Conduct internal and customer training sessions on glass refractories and application practices.

Requirements:

Essential:

• B.Tech - Chemical/Glass & Ceramics
• Experience of Sales of different categories of glass, refractory solutions and application of products in the glass segment.
• Knowledge of typical furnace zone