Customer Care Executive | Voice AND Non-Voice (PWD Hiring)

Customer Service Executive Voice & Non-Voice (PwD)

Location: DLF Cyber City, Gurgaon

Qualification: Graduate

Industry: Banking / Financial Services

Employment Type: Full-Time

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We are hiring PwD (Persons with Disabilities) candidates for Voice and Non-Voice Customer Service roles with a leading financial services organization.

Key Responsibilities:

• Handle customer queries and provide appropriate resolutions.
• Manage customer interactions through voice or non-voice channels.
• Ensure customer satisfaction and service quality.
• Maintain accurate records of customer interactions.
• Coordinate with internal teams for query resolution.

Required Skills:

• Good communication skills.
• Basic computer knowledge.
• Customer service and problem-solving skills.
• Basic MS Office knowledge.
• Ability to work in a customer-centric environment.

Eligibility:

• Graduate candidates.
• PwD candidates are encouraged to apply.
• Candidates interested in Voice / Non-Voice Customer Service roles.