Senior Sales

Senior Sales

Reporting To

Sales Head

Professional Qualification

Graduation/ Post Graduation

Experience

3-6 years of experience in managerial aspects

Industry Specific

Same Industry

Location

CG Road

Compensation

Best In Industry

Essential Skills

• Proven experience in retail sales, ideally in the luxury jewelry or goods industry.
• Demonstrated track record of achieving sales targets.
• Exceptional communication, interpersonal, and sales skills.
• Strong customer service skills and a passion for building client relationships.
• Proficiency in point-of-sale (POS) systems and inventory management software.
• Analytical and problem-solving abilities.
• Strong organizational and multitasking capabilities

Sales & Customer Engagement:

• Engage with customers to understand their needs and provide personalized recommendations.
• Achieve individual and store sales targets through effective upselling and cross-selling.
• Build and maintain strong relationships with clients to foster loyalty.
• Handle high-value transactions with professionalism.

Product & Market Knowledge:

• Demonstrate in-depth knowledge of jewelry products, including materials, gemstones, and design styles.
• Stay informed about industry trends, market dynamics, and competitor activities.
• Educate customers on the unique benefits and details of jewelry pieces.

Store Operations & Merchandising:

• Ensure the store environment is clean, organized, and features attractive jewelry displays.
• Assist with inventory management, stock checks, and maintaining accurate records.
• Uphold brand merchandise standards and ensure security of high-value items.

Customer Service & Issue Resolution:

• Provide exceptional customer service throughout the sales process.
• Handle customer complaints, returns, and exchange requests efficiently and professionally.
• Gather customer feedback to contribute to business improvement.

Team Leadership & Training:

Train and mentor junior sales assistants.

Lead by example in achieving sales goals and providing excellent service.

Reporting & Analysis:

Prepare regular sales performance reports for senior management.

Analyze sales data to identify trends and opportunities for growth.