International Customer Support - BPO

Marctory

Operations Maintenance & Support

85+ Applicants

Posted: 7 months ago

2-6 years

Maharashtra

Work from Office

Posted: 7 months ago

Applicants: 85+

Job Description

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Job Description

The role of International Customer Support - BPO professional at Marcto involves providing exceptional customer service, resolving issues, and ensuring customer satisfaction. Based in Mumbai, this full-time on-site position requires you to handle customer inquiries, manage communication, and analyze feedback to enhance service quality. Collaboration with various departments is essential for improving processes and ensuring a seamless customer experience.

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To excel in this role, strong communication and customer service skills are crucial. Additionally, analytical abilities for problem-solving and data analysis are necessary. Sales and finance skills would be advantageous, along with excellent interpersonal and teamwork capabilities. The ability to thrive in a fast-paced environment and previous experience in BPO or customer support are valuable assets. While a Bachelor's degree in a relevant field is preferred, it is not mandatory for this position.,

Skills

Customer SupportCustomer SatisfactionCustomer ServiceStrong CommunicationSalesTeamworkAnalytical SkillsInterpersonalFinanceCustomer Service

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Important dates & deadlines?

Application Deadline

19 Oct 25, 11:52 AM IST

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