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Job Description
We are looking for an experienced Customer Success Advisor with a strong SaaS background to manage customer relationships, drive product adoption, and ensure long-term client success.
Roles & Responsibilities
- Manage a portfolio of customer accounts end-to-end
- Drive product adoption, retention, and customer satisfaction
- Conduct business reviews and strategic customer engagements
- Monitor customer health metrics and usage trends
- Identify upsell and expansion opportunities
- Act as a trusted advisor to enterprise customers
- Collaborate with Sales, Product, and Support teams
Candidate Profile
- 5-7 years experience in Customer Success / Account Management
- Mandatory experience in SaaS-based companies
- Strong communication and stakeholder management skills
- Experience handling multiple customer accounts
Interested candidates can share profiles with
Ajay - 9873419800
Skills
Customer SuccessSaaSAccount ManagementClient SuccessHubSpotCustomer Lifecycle ManagementGainsightProduct AdoptionCustomer RelationshipsCustomer SatisfactionIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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