International Customer Support / Voice Process

Department Icon Operations Maintenance & Support
Posted: 1 week ago
2-6 years
Noida, Gurugram, Delhi / NCR
Operations Maintenance & Support
work from office
Full Time
Closes 4 Jan 2027

Posted: 1 week ago
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Job Description
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Job Description

Role & responsibilities


  • Handle international voice-based customer support queries and resolve client issues efficiently.
  • Maintain high standards of service quality and ensure customer satisfaction.
  • Meet and exceed daily/monthly performance and quality targets in a dynamic environment.

Preferred candidate profile

  • Experience: Minimum 2+ years of relevant international customer support voice experience.
  • Education: Graduates with a degree in B.Com or BBA are eligible.
  • Communication: Excellent verbal communication skills are mandatory.
  • Shift Flexibility: Comfortable working in US rotational/night shifts.
  • Perks & Facilities: One-side cab + one-side shuttle service provided.
  • CTC: Up to 6 LPA.
  • Call/WhatsApp - Mohammad Anas - 9560222938

Skills

Voice SupportVoice ProcessInternationalInbound Voice ProcessInternational ProcessInternational Voice ProcessUS ProcessInternational VoiceCustomer SupportCustomer SatisfactionVoice Process

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