Engineer-Technical Service

Department Icon Operations Maintenance & Support
Posted: 5 months ago
3-5 years
Baddi, Himachal Pradesh
Operations Maintenance & Support
work from office
Full Time

Posted: 5 months ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions, offering a full line of reliable and innovative inkjet, thermal transfer, laser, print and apply label systems. Markem-Imaje delivers fully integrated solutions that enable product quality and safety, regulatory and retailer compliance, better product recalls and improved manufacturing processes.

Markem-Imaje is a trusted global manufacturer of product identification and traceability solutions. Our connected solutions help manufacturers to reduce waste, increase efficiency, achieve compliance, and protect their brand.

We offer the most complete range of market-leading marking and coding systems along with software, services, and consumable solutions so you can streamline all your printing needs from one supplier.

The Role

The Technical Service Engineer is responsible for performing on-site installation, maintenance, service repair and support for Markem-Imaje products and services.

What You Will Do

  • The engineer must provide onsite service and customer support study different type of packaging machines and site readiness for printer installation. Conduct onsite (online) printer trial Perform on-site product installation on customer premises.
  • He shall be responsible for on- site services such as Installation & Maintenance of Markem products to ensure maximum up-time and customer satisfaction. He needs to meet service & spares budget for assigned geographical territory.
  • Job requires travelling to manufacturing facilities of Markem customers

What You Need To Have

  • The engineer must have 3 - 5 years of hands-on experience in onsite service and customer support of capital goods relating to industrial automation.
  • He must be Graduate with Degree in Electrical/Electronics/ BSc (maths/Physics) with at least 60% marks from reputed college. Good organizational skills and ability to set priorities and manage time effectively.
  • Good level of customer relationship management skills.
  • Candidates applying for this position must have own vehicle that can be used for business

travel purpose.

Youll only be the right candidate if you are aligned to our values and culture:

  • Collaborative entrepreneurial spirit
  • Winning through customers
  • High ethical standards, openness, and trust
  • Expectations for results
  • Respect and value people

If you believe you match our values and have the experience were looking for, then apply! We cant wait to hear from you

All qualified applicants will receive consideration for employment without discrimination based on race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age and genetic information.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [HIDDEN TEXT] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.

Skills

Customer SupportCustomer Relationship ManagementCustomer SatisfactionMaintenanceCustomer RelationshipService Engineer

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