Key Account Manager (ID 1301)

Department Icon Accounting & Finance
Posted: 1 day ago
4-8 years
Noida
Accounting & Finance
work from office
Full Time
Closes 11 Jan 2027

Posted: 1 day ago
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Job Description

  • Key Account Manager (ID 1301)
  • Company: Marketscope
  • Job Location: Noida, Uttar Pradesh, India
  • Employment Type: Full-time
  • Experience Required: 4+ years
  • About the Role
  • Develop and maintain long-term relationships with key clients, serving as one point ofcontact and a trusted advisor on DFOS and related strategies
  • Key Responsibilities
  • Conduct regular business connects with clients to assess satisfaction, address concerns,and identify opportunities for growth.
  • Identify and pursue upsell and cross-sell opportunities within existing accounts to driveincremental revenue.
  • Design and implement referral program to drive references from existing accounts
  • Collaborate with cross-functional teams to provide solutions that meet the evolving needsof strategic accounts.
  • Work with Key Clients to drive product adoption and utilization.
  • Consistently monitor client health and proactively manage any risk of churn.
  • Track and lead negotiations for contract renewals and expansions, ensuring favorableterms and high client retention.
  • Track and report on contract performance, ensuring compliance with service levelagreements (SLAs).
  • Gather and communicate client feedback and competition information to internal teamsto influence product improvements and service enhancements.
  • Qualifications
  • Requirements 4+ years of experience in strategic account management, sales leadership, or businessdevelopment within the technology or SaaS industry.
  • Proven track record of managing high-value accounts and achieving revenue targets
  • In-depth understanding of SaaS business models, cloud-based solutions, and subscriptioneconomics.
  • Has experience working with Tech and Product teams
  • Excellent interpersonal and stakeholder management skills
  • Exceptional communication and interpersonal skills. .

Skills

Key Account ManagerCloudbased SolutionsSaaSStakeholder ManagementInterpersonal SkillsStrategic Account ManagementSales Leadership

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