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Job Description
- Key Account Manager (ID 1301)
- Company: Marketscope
- Job Location: Noida, Uttar Pradesh, India
- Employment Type: Full-time
- Experience Required: 4+ years
- About the Role
- Develop and maintain long-term relationships with key clients, serving as one point ofcontact and a trusted advisor on DFOS and related strategies
- Key Responsibilities
- Conduct regular business connects with clients to assess satisfaction, address concerns,and identify opportunities for growth.
- Identify and pursue upsell and cross-sell opportunities within existing accounts to driveincremental revenue.
- Design and implement referral program to drive references from existing accounts
- Collaborate with cross-functional teams to provide solutions that meet the evolving needsof strategic accounts.
- Work with Key Clients to drive product adoption and utilization.
- Consistently monitor client health and proactively manage any risk of churn.
- Track and lead negotiations for contract renewals and expansions, ensuring favorableterms and high client retention.
- Track and report on contract performance, ensuring compliance with service levelagreements (SLAs).
- Gather and communicate client feedback and competition information to internal teamsto influence product improvements and service enhancements.
- Qualifications
- Requirements 4+ years of experience in strategic account management, sales leadership, or businessdevelopment within the technology or SaaS industry.
- Proven track record of managing high-value accounts and achieving revenue targets
- In-depth understanding of SaaS business models, cloud-based solutions, and subscriptioneconomics.
- Has experience working with Tech and Product teams
- Excellent interpersonal and stakeholder management skills
- Exceptional communication and interpersonal skills. .
Skills
Key Account ManagerCloudbased SolutionsSaaSStakeholder ManagementInterpersonal SkillsStrategic Account ManagementSales LeadershipIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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