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Job Description
What role you will play in team: Providing exceptional guest service and support.
What you will do: Assist guests with check-in/check-out, handle queries, and resolve issues.
Key responsibility:
- Check guests in and out efficiently.
- Answer guest inquiries and provide assistance.
- Resolve guest complaints and issues.
- Maintain a clean and organized reception area.
- Process payments and transactions.
Required Qualification and Skills:
- High school diploma or equivalent.
- Excellent customer service skills.
- Strong communication and interpersonal skills.
- Proficiency in hotel management software.
- Ability to work in a fast-paced environment.
Benefits Included:
- Competitive salary and benefits.
- Opportunities for growth within Marriott.
- Employee discounts on hotel services.
A Day in the Life: A day involves assisting guests, resolving issues, and ensuring a positive guest experience.
Skills
Customer ServiceCommunicationProblem-SolvingHotel Management SoftwareGuest RelationsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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