Operations Manager, Housekeeping

What role you will play in team: Lead and motivate a team of housekeepers to maintain the highest standards of cleanliness and guest satisfaction. Oversee all aspects of housekeeping operations.

What you will do: Manage staff scheduling, inventory control, quality assurance, and ensure smooth day-to-day operations of the housekeeping department.

Key responsibility:

• Supervise and manage a team of housekeepers.
• Ensure adherence to quality standards and procedures.
• Manage inventory of cleaning supplies and equipment.
• Develop and implement training programs for staff.
• Maintain accurate records and reports.
• Resolve guest complaints and issues promptly and efficiently.

Required Qualification and Skills:

• Bachelor's degree in hospitality management or related field.
• 3-5 years of experience in housekeeping management.
• Strong leadership and communication skills.
• Proficiency in managing staff schedules and inventory.
• Knowledge of hotel operations and safety procedures.
• Excellent problem-solving and decision-making skills.

Benefits Included:

• Competitive salary and benefits package.
• Opportunities for career advancement.
• Discounted hotel rates.
• Employee assistance program.
• Training and development opportunities.

A Day in the Life: A typical day involves overseeing staff, inspecting rooms, addressing guest concerns, managing inventory, and ensuring the overall cleanliness of the hotel.