Support Specialist

What role you will play in team: Provide technical support to hotel staff, ensuring smooth operations of IT systems and resolving issues promptly.

What you will do: Troubleshoot computer problems, provide help desk support, maintain network infrastructure, and ensure data security.

Key responsibility:

• Provide technical support to hotel staff via phone, email, and in-person.
• Troubleshoot computer hardware and software issues.
• Maintain network infrastructure and ensure its smooth functioning.
• Ensure data security and integrity.
• Maintain up-to-date documentation of IT systems.
• Assist in the installation and maintenance of new IT equipment.

Required Qualification and Skills:

• Bachelor's degree in computer science or related field.
• 0-1 years of experience in IT support.
• Strong knowledge of computer hardware and software.
• Experience with network administration.
• Excellent problem-solving and communication skills.

Benefits Included:

• Competitive salary and benefits package.
• Opportunities for career growth.
• Training and development opportunities.
• Positive work environment.
• Employee discounts on hotel services.

A Day in the Life: A day may include responding to technical support requests, troubleshooting computer issues, maintaining network infrastructure, and ensuring the smooth operation of IT systems in the hotel.