Sales Expert

Job description / Role

Position summary

Perform general office duties to support sales and marketing, such as filing, sending emails, typing, faxing, and copying. Prepare sales-related documents throughout the sales process, such as proposals, contracts, and banquet event orders. Promote awareness of the brand image internally and externally. Gather materials and assemble information packages, such as brochures and promotional materials.

Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information, such as commissions, leads, and third parties, in software used in the sales process. Answer guest questions about property facilities and services, such as hours of operation, rates and room types, packages, promotions, entertainment, restaurants, and special events. Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

Follow all company policies and procedures. Ensure uniform and personal appearance are clean and professional, maintain the confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and

About the Company

Marriott International is the worlds largest hotel company based in Bethesda, Maryland, USA, with more than 6,000 properties in 122 countries and reported revenues of nearly $14 billion in fiscal year 2015. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

The company operates and franchises hotels and licenses vacation ownership resorts under 30 brands. Marriott International has more than 500,000 people working worldwide at managed or franchised properties, as well as at corporate offices. The company has been consistently recognized as a top employer and for its superior business ethics.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.