Manager - Data Analytics & Insights

We are seeking a talented individual to join our Casualty Risk Consulting team at Knowledge Services function of Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.
The Casualty Risk Consulting team collaborates closely with clients, program managers and carriers to proactively identify ways to achieve optimal claims outcomes. Additionally, we provide end-to-end integrated experience across advocacy, preparation, and handling, specifically designed to drive simplicity and close claims quickly. We prepare organizations with claims strategies using proprietary technology and data to minimize a clients claims exposure and improve their cost of risk transfer.
We will count on you to:

• Wrangle, standardize and validate US Casualty claims data across multiple clients, transforming raw data into analytics-ready formats for in-house analytical platform consumption.
• Monitor Secure File Transfer Protocol (SFTP) data feeds regularly to detect and flag any data gaps or inconsistencies. Communicate these issues promptly to relevant stakeholders to facilitate timely resolution.
• Manage complex and large claim files originating from third partys Risk Management Information Systems (RMIS)
• Maintain strong relationships with internal and external stakeholders by providing regular project updates, sharing enhancement ideas, and incorporating feedback to improve business delivery and capabilities.
• Oversee project workflows by effectively allocating tasks, monitoring progress, and ensuring timely delivery of project milestones. Proactively identify and resolve any bottlenecks to maintain smooth operations.
• Collaborate with cross-functional teams to support reporting deliverables, dashboard development and generate insightful KPIs
  

What you need to have:

• 4+ years of experience with strong data analytics skillsets. Candidates with General Insurance domain across diverse types of claims, claims lifecycle and claim data will be preferred.
• Graduate or Masters or Business Administration or any equivalent education program.
• Proficient in advanced Excel, SQL, Power BI, and basic Python with experience in data transformation and modelling
• Excellent communication skills with proven stakeholder and project management experience, experience in working with cross-functional teams will be an advantage.
  

What makes you stand out

• Problem solving and critical thinking approach.
• Effective communication and presentation skills. Ability to interact with all levels of internal and external business partners.
• Capable of bringing in efficiency in existing processes.
• Certification in AIC, AINS, ARM or equivalent in insurance domain
• Adaptive learner and enthusiasm for data analytics and hunger to explore new tools/platforms.
  

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create novel solutions and have impact on colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
  

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.
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