Renewals Executive

Company Description

About the Company -

(https://www.mastersindia.co/)

Masters India IT Solutions is a growing FinTech SaaS firm, serving over 1500+ enterprises. We are proud to be Great Place To Work Certified, reflecting our commitment to building a positive, growth-oriented workplace culture.

Masters India is one of the biggest GST Suvidha Providers (GSP) appointed by the Goods and Services Tax Network (GSTN) of Government of India since 2017. Our mission is to build intuitive software solutions that simplify complex challenges faced by businesses across industries. We are fulfilling this mission by offering tax and financial automation products to enterprises.

Masters India IT Solutions is part of the 45-year-old Masters India Group, which has a diversified presence across Manufacturing, Healthcare, Hospitality, and IT, with an aggregate turnover of INR 1000+ Crores.

We are seeking a highly motivated and experienced Renewals Executive to join our dynamic team. In this role, you will be responsible for managing and nurturing relationships with our enterprise clients, driving renewal of existing contracts, and ensuring long-term customer satisfaction.

Key Responsibilities

• Track client subscription expiry dates and initiate renewal communication.
• Follow up with clients for pending invoice payments.
• Coordinate with internal teams to resolve client queries related to billing or renewals.
• Maintain records of renewals, payment follow-ups, and client communication.
• Share regular updates on renewal status and pending payments.

Qualifications

• Bachelors degree in any field.
• 12 years of experience in renewals, collections, accounts receivables, customer success, or client servicing roles.
• Strong communication and follow-up skills.
• Basic understanding of invoicing and subscription-based services.
• Good organizational and client-handling abilities.

Additional Information

What you get:

A competitive package and a chance to participate in a life altering business plan that will fundamentally disrupt and change one of the largest industry segments in India and the world.

Additional information

WHY US

• Youll be surrounded by passionate team members.
• Opportunity to experience startup culture.
• Youll experience true collaboration.
• Your work has a visible impact.
• Opportunities for innovation.

  Location: Procapitus Business Park, D Block, Noida Sec - 63

• Employment Type: Permanent
• Industry: IT