Posted: 1 day ago
2-5 years
Dwarka-Max Super Speciality Hospital, Dwarka, Cluster 2, New Delhi, DELHI, India
Legal & Regulatory
work from office
Full Time
Closes 10 Jan 2027
Posted: 1 day ago
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Job Description
- Counsel patients and their attendants regarding estimated treatment costs and hospital packages.
- Explain billing procedures, payment policies, deposits, and other financial requirements.
- Coordinate with the treating consultants and clinical teams to obtain treatment estimates.
- Explain insurance coverage, cashless facilities, exclusions, deductions, and non-payable items.
- Coordinate with the TPA and insurance department for approval-related queries.
- Guide patients regarding advance payments and outstanding dues.
- Provide financial counselling to patients before admission and during hospitalization.
- Assist patients in understanding final bills and resolving billing-related queries.
- Coordinate with the billing, TPA, admission, and discharge departments for smooth patient services.
- Maintain proper records of patient counselling, estimates, and financial discussions.
- Handle patient and attendant grievances related to billing and financial matters.
- Ensure confidentiality of patient financial and personal information.
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About Company
Max Healthcare Institute Limited is one of India's leading providers of healthcare services, operating a network of world-class hospitals and medical centers.
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