Walk-in For BPO Customer Support Executive - Malad West Mumbai

• Walk-in For BPO Customer Support Executive - Malad West Mumbai
• Company: MSP Group
• Job Location: Mumbai, Maharashtra, India
• Employment Type: Full-time
• Experience Required: 0 years (freshers eligible)
• Salary: 80K7L a year
• About the Role

We are looking for a BPO Customer Support Executive to join our team in Malad West, Mumbai. This full-time position is suited for recent graduates eager to start their careers in customer service.In this role, you will primarily handle telecalling tasks, assisting customers with inquiries, resolving issues, and providing information about services. You will work on a rotation shift basis, including night shifts, so flexibility is essential.

Key Responsibilities

This position requires you to maintain clear communication with customers and ensure their satisfaction with our services.

Key responsibilities include:- Assisting customers through telephone support: You will be the primary point of contact for incoming customer inquiries, ensuring effective communication.- Problem resolution: You will identify and resolve customer issues promptly, ensuring a high level of customer satisfaction.- Documentation: Keeping accurate records of customer interactions and transactions will be essential.

Qualifications

Required skills and expectations include:- Strong communication skills: You must have excellent verbal communication abilities to effectively interact with customers.- Problem-solving skills: You should be able to think critically and resolve customer issues efficiently.- Flexibility to work night shifts: Being adaptable is key as you may be required to work during various shifts.

• This position is office-based in Malad West, Mumbai.
• Working at MSP Group
• As a fresh graduate, this opportunity will provide you with valuable experience in the BPO industry, specifically in a role focused on telecalling and customer service.
• Experience
• Fresher
• Job Details
• No. of Openings
• 100
• Education
• Graduate
• Role
• BPO Customer Support Executive
• Industry Type
• Call Centre / BPO / ITES / LPO
• Equal Opportunity
• Gender
• [ Male / Female ]
• Min Age
• 20 Yrs.
• Job Country
• India
• Type of Job
• Full Time
• Work Location Type
• Work from Office
• Walk-in interview location
• Malad west .